At Carers Count we’re listening.
Getting feedback from the people who access our services is something we really want to spend some time focusing on over the next few months and years. We understand carers are extremely busy and that sending feedback is not always something you can remember or have time to do.
We receive some lovely feedback at times from carers we have assisted, and, for the most part, this is super positive. It is always wonderful to hear the good stuff.
However, we would also like to hear if something hasn’t gone quite right or if you have ideas or suggestions about things we could change or do differently.
We would like to gather feedback on the service as a whole and are happy to be directed by you on this.
For example, looking at the social and more focused training sessions we run for carers;
-
Are they suitable?
-
Is this something you would attend?
-
If you have – did you like it?
-
Do you have any suggestions of sessions you would like to see added to our calendar?
-
Would you like to see sessions run at a different time?
We are also always interested in hearing your feedback on all aspects of the service we provide for you, to help us shape and develop it accordingly.
Carers Count needs to suit you - the carers who use it!
You can do this by contacting Yakub Rawat - our Network and Involvement worker (you may have seen him featured in our newsletter).
His email address is: yakub.rawat@carerscount.org.uk
In an ideal world, we would love to gather a contacts list of a group of carers who were able and willing to feed in and contribute suggestions and ideas on a regular basis to help us shape the service as we head into a new contract.
If this sounds appealing and you think: “Yes, count me in!” please contact us and we will be in touch.
Would you like to feedback on a more regular basis?
We would love to hear from more carers on how they think we could improve the services we offer!
-
Email
-
Phone call
-
Text
-
WhatsApp
-
Survey
Whichever method of contact works best for you, please let us know and we will be in touch.
KEEP IN TOUCH